Privacy Policy

Information We Collect

When you contact us or use our services, we may collect:

• Contact details— your name, email address, phone number, and WhatsApp number, provided when you fill in a form, message us, or place an order.
• Service content— information you share with us to complete your order, such as your work history, education, photos, business details, brand assets, or other content needed to create your CV, portfolio, or website.
• Payment information— when you pay online, your payment is processed securely by our payment gateway, PayHere. We do not collect or store your full card or bank details on our own systems.
• Technical data— your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies when you browse our website.

How We Use Your Information

• To deliver the CV, website, software, or other service you have ordered.
• To communicate with you about your order, quotes, invoices, and support requests.
• To process payments securely through our payment provider.
• To respond to enquiries sent through our contact form or WhatsApp.
• To improve our website and services based on how they are used.
• To send occasional updates about our services, only where you have not opted out of such communication.
• To detect, prevent, and address fraud, abuse, or security issues.

How We Share Your Information

We do not sell your personal information. We only share it in the following circumstances:

• Payment processing— with PayHere, our licensed payment gateway partner, solely to process your payment securely.
• Service providers— with trusted third parties who help us operate, such as website hosting, email, and communication tools, bound to keep your data confidential.
• Legal requirements— where required by law or a valid request from a public authority.

Cookies

We use cookies and similar technologies to keep our website running smoothly, understand how visitors use our site, and improve your browsing experience. You can disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, as described below.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications. We will respond to reasonable requests within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us or email panda.helloworld@gmail.com.